Accessibility Statement

Jewish Family Service LA has made and will continue to endeavor to accommodate individuals with diverse abilities on our website. It is important to us to provide as much access to our information as possible. There may be certain individuals for whom we are unable to provide a seamless experience, but please know that we have made every effort within our means to support anyone accessing our website.

Accessibility on this Website

Our website provides access to valuable information for our organization.We regularly update our website and make every effort to scan for compliance in our effort to make it widely accessible.

We typically provide tools available by third parties and which can be accessed by most browsers.

If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third party or browser features, we encourage you to contact us for further assistance. Contact information is available below.

Accessibility Features

This website contains a third-party plugin, also known as a Widget, called UserWay Website Accessibility (“UserWay”), which is powered by this third party’s dedicated accessibility server. Use of this Widget can improve website access for some users, particularly related to certain types of disabilities. UserWay has stated that its application makes efforts to follow to some degree the Web Content Accessibility Guidelines (WCAG 2.1). On our website, the UserWay widget is located in the UPPER-RIGHT corner of most pages.

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the accessibility menu icon that appears after clicking on the Widget described above. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

Reasonable effort toward improving seamless, accessible, and unhindered use of our website is an important goal. Moving closer to this goal will often depend on the knowledge the company has regarding any difficulties those using the website might encounter, as well as available resources and improvements with technology.

Despite the efforts we have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies, may be improved, so we welcome your suggestions.

Third Party Applications

Our website may use third-party add-ons or “plugins” for certain functions, such as social media feeds, Google Maps, etc. These may not work or may not work the same for every user and/or every type of disability. We do not have control over the structure of these plugins and are unable to modify them at all or to the extent that would accommodate every user of our website and are not responsible for those elements which we do not control.

Contact Information

If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site due to a disability, please contact us and let us know. We will be happy to assist.

The following telephone number can be used to assist you if you require. If your disability impacts your experience on our website, we encourage feedback so that we can make improvements. Our telephone number is available for assisting persons with disabilities, including but not limited to blind and visually impaired persons. Other pages and/or links within our website may contain other telephone numbers to assist with sales, service, product information, accounts, or other aspects of our business. If you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your disability, you can call us at:

[877-275-4537]

In addition, you can also send an email or mail, explaining in as much detail as possible, what type of difficulty you had, or may have had, or believe others may have. Please send emails to services@jfsla.org or mail to:

[330 N. Fairfax Avenue, Los Angeles, CA 90036]

In contacting us by telephone or email, your privacy will be strictly protected. You will not be required to provide any personal information.

Need help and don’t know where to start?

phone-icon

Call: (877) 275-4537 or email services@jfsla.org